Account & Data Deletion
Build It Proof (“Build It Proof”, “we”, “us”) lets you request deletion of your account and personal data at any time. This page explains how to request it, what happens, and what we delete versus what we retain. It should be read with our Privacy Policy.
1. How to request deletion
You can request account deletion in either of these ways:
- In the app: open your account settings and choose Delete account, then confirm.
- By email: write to privacy@builditproof.com from the email address on your account and ask us to delete it.
2. What happens straight away
As soon as you request deletion, your sign-in is disabled immediately, so the account is no longer usable, and we send you a confirmation email with the exact date your data is scheduled to be permanently removed.
3. The 30-day grace period
Deletion is permanent after a 30-day grace period. This window protects you against accidental deletion or account takeover. If you change your mind, contact us at privacy@builditproof.com before the date in your confirmation email and we can stop the deletion.
4. What is deleted
After the grace period, we permanently delete:
- your sign-in identity (your credentials and authentication record);
- your personal data, including your name, email address, and contact details; and
- the link between you and any content associated with your account.
5. What is retained (de-identified or as legally required)
Consistent with our Privacy Policy, some data is retained after deletion, stripped of information that identifies you:
- De-identified content and usage data — project and usage information may be kept for platform improvement once it no longer identifies you, your organisation, or any individual.
- Records we must keep by law — such as billing, invoice, and transaction history (financial-records retention), severed from your identity.
6. Shared organisations
If you share an organisation with other members, deleting your account removes your membership and your personal data, but the organisation and its shared content remain for the other members. If you are the sole owner of a paid organisation, its subscription is set to cancel at the end of the current paid period.
7. Contact us
For any question about account or data deletion, contact our Privacy Officer at privacy@builditproof.com.